Your purchase is a guarantee
Register, confirm your e-mail, discover the warranty conditions, and enter your product’s serial number within 30 days of purchase.
Register nowEasy Life coverage
Up to 3 years product warranty
By adhering to the Piazzetta Easy Life programme, you can extend the warranty free of charge to 3 years, during which you will have nothing to worry about. Prior to adhering, read the relevant restrictions, terms and conditions.
Spare parts available for 10 years
In the 10 years following your purchase, the Piazzetta Group guarantees the availability of all original spare parts.
How does the Easy Life warranty work?
We guarantee the replacement of the entire structure, i.e., the welded monoblock, for 3 years in the event of a manufacturing defect.
We guarantee the replacement of mechanical parts, electrical components (sensors and control devices), electronic and electromechanical components (motors, fans, circuit boards), for 2 years in the event of manufacturing defects. Any replaced components will also be covered by an additional two-year warranty.
We guarantee the replacement of components subject to wear and tear for 1 year in the event of a manufacturing defect other than normal wear and tear. These include components in contact with the fire, removable parts, gaskets and accessories, such as the brazier and firebox grates, firebox deflector, log guard, internal firebox deflectors, igniter, on-board control display, and remote control.
These contractual conditions are valid only in European Union countries. The Easy Life guarantee is valid only if activated through user registration within 30 days of the purchase date.
Safety that has been lasting for sixty years
Entering the Piazzetta Group world means relying on an excellent and solid company which, for over sixty years, has been manufacturing premium-quality stoves and fireplaces sold all around the globe. With our extensive network of assistance centres scattered throughout the territory, we can promptly respond to requests in real time to restore your product to optimal operation at all times. With the Easy Life Warranty extension, you can benefit from coverage on Piazzetta and Superior products lasting up to 3 years, and up to as many as 10 years on all spare parts.
